Reporting Cruelty

SPCA Inspectors work on the front line seven days a week, 365 days a year, rescuing animals that have been in an accident, abused or abandoned.

ALL CRUELTY REPORTS SHOULD BE MADE BY PHONE.
PLEASE CALL 06 878 8733.

RESTRICTED LEGAL POWERS
The SPCA is authorised under the Animal Welfare Act 1999 to protect all animals from abuse, neglect and abandonment. We are the only charity with the legal powers to help animals in need, and bring animal offenders to justice. However, our legal powers are limited and some situations that may appear distressing are actually not against the law. We can only investigate and take action in those cases whereby people have breached the Animal Welfare Act.

STRAY DOGS AND BARKING
If your report relates to stray, roaming or barking dogs, these complaints are managed by Hastings District Council under the Dog Control Act. Please contact Hastings District Council on 06 871 5000.

WHAT COMPLAINTS DO THE SPCA INVESTIGATE?
We investigate a wide variety of complaints involving many types of animals. The most common are in relation to the failure to provide adequate food, water, veterinary treatment or shelter. The Animal Welfare Act 1999 defines physical, health and behavioural needs of animals; the SPCA investigates breaches of these needs:

Physical health and behavioural needs:

  1. Proper and sufficient food and water
  2. Adequate shelter
  3. Opportunity to display normal patterns of behaviour
  4. Physical handling in a manner which minimises the likelihood of unreasonable and unnecessary pain or distress
  5. Protection from, and rapid diagnosis of, any significant injury or disease

INFORMATION WE REQUIRE TO INVESTIGATE
In order to prevent malicious and unnecessary complaints, SPCA Hastings & Districts will not accept anonymous complaints. Our Inspectors require reasonable grounds to suspect that an animal cruelty offence has been committed. It is essential you provide contact details so they can confirm the facts and gather more information. Your contact details remain strictly confidential and are protected in accordance with the Privacy Act. It would be helpful if you could also gather the following information before calling us:

  1. Description of the animal(s) involved
  2. Details of the condition of the animal and why you believe there has been cruelty or neglect
  3. Precise address / description of where the animal(s) are
  4. Name and address of the person you believe may be responsible for the cruelty and neglect
  5. Name, address and contact details of any other witnesses who may be able to help